Shipping policy

1. Order Processing:

All orders ae fulfilled locally from our South African warehouse networks. Once your order is successfully placed and payment is verified via our secure gateway, it takes 2-3 business days (excluding weekends and public holidays) to process and pack your items before they are handed over to the courier.

Shipping Rates & Timelines:

We offer reliable, tracked delivery across South Africa.

Standard Priority Delivery R100 flat rate.  Expected delivery is 2-4 business days after processing.  Please ensure you provide a valid mobile number at checkout to receive delivery PINs and tracking updates.

Tracking Your Order:

Once your order is dispatched, you will receive a shipping confirmation email and SMS containing your waybill tracking number. You can use this number to track your parcel's progress directly on the courier's website.

Undeliverable Packages:

If a package is returned to us due to an incorrect shipping address provided by the customer, or if the customer fails to collect a parcel from the designated locker within the courier's timeframe, the customer will be responsible for the cost of re-shipping the item.